TERMS AND CONDITIONS

1.For all bookings we require a non-refundable deposit.  No bookings will be valid without a deposit.  Once receiving a quotation from us please contact the office before paying a deposit to confirm the availability of your date and time.

2.The balance must be paid by not later than 7 days before the booking otherwise your booking will be cancelled or unless you arranged an alternative date for payment with the office.  All bookings cancelled within 7 days all monies non-refundable. All final balances must be settled before service commences.

3.All bookings cancelled later than 30 days prior to the booking commences are subject to a 20% surcharge for the total value of the reservation.

4.If the client calls on the day of the booking and he/she is unable to make payment by eft or direct bank, then the payment can be paid to the driver on arrival.  If payment cannot be settled on arrival at the pick-up address then the driver will not be allowed to proceed with the trip. .

5.We unfortunately do not accept cheques. 

6.You are responsible for the interior contents of the vehicle including glasses, etc.

7.Please discuss your route with the office or driver to prevent any problems or delays during your trip and our main priority is your safety and the safety of the vehicle. The chauffeurs word is final.

8.You are most welcome to bring along your own wine, etc.

9.If there are any delays on your part then you will be billed for an additional hour or the vehicle will leave.  Matric dances we do not collect the partners unless arranged with office. You are not allowed to smoke inside the any of our vehicles.

10.If you use less than 2 hours you will still pay the packaged amount for the reservation.

11.When booking for a wedding we will require the beginning and end times.  If times and dates change after a booking has been made the company cannot guarantee that we can accommodate you, but we will try our best.

12.Budget Limos cannot be held responsible for any loss caused by damage, theft, fire or any other cause whatsoever.

13.Please note that should any items be left in the vehicles the company will not be held responsible. 

14.If we should have a break down with any of our vehicles then we will try and accommodate you to the best of our ability.  We regularly maintain and service our vehicles but some break downs are unforeseen.  The company will where ever try to accommodate the client and any bad service please escalate to the office.  In the unlikely event of a breakdown it is imperative the passengers remain seated, and follow all the chauffeurs instructions, we do not want passengers exiting the vehicle and been a danger to themselves and the other passengers.

15.All refunds are at management discretion.  Please tip drivers if you are happy with the service. 

16.Cancellations must be in writing. The person who ordered the service is liable for the final payment.

17.For airport transfers please consider the load capacity of the vehicle, although the vehicle may be able to take for example 10 passengers, the vehicle wont be able to load 10 passengers bags as well